Malmoe, Skane
0 comments
100% full Resolved
3.8
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Update by user Jul 21, 2016

Hola,toma mucho tiempo hacer una reclamacion,no responden a tus email.Te obligan a tomar contacto *** Paypal para hacer una reclamacion,quieren que envies el producto de vuelta a Hong Kong para antes examinar el producto y devolverte tu dinero pero tu tienes que pagar el envio del paquete que es muy caro y ridiculo y no les importa se un cliente antiguo.

Lo bueno es que sus envios son muy rapidos,por lo general todo funciona sin problemas y tienen mucha variedad de productos

Original review posted by user Jul 20, 2016

Compre un walkie talkie de la marca Pofung/Baofeng UV-6R el dia 18 de Junio del 2016,despues de mas de 1 semana recibi el equipo,muy rapido el envio.Anteriormente habia hecho 3 compras en esta tienda y cliente desde el 2013.

El transceiver llego defectuoso,despues de enviar tres email tuve que contactar a Paypal ya que no recibia respuesta a mis email.Envie videos y me dijeron que todo estaba bien,a pesar de mis correos y videos enviados explicando el problema

Ahora querian que les enviara el equipo de vuelta y yo le explique que enviarlo alli cuesta mas de 30 Euros.

Al final no te recomiendo esta tienda,no es seria,no hay servicio al cliente,no es serio,al parecer no entienden Ingles y te responden solo *** frases cortas.Te recomiendo hagas un reclamo a Paypal para que te ayuden.No recibi ninguna compensacion,ni recambio y no hay garantia.

Atentamente

Clarence Diaz R

Order No: 331873

Review about: Pofung Uv-6r Radio.

Reason of review: Damaged or defective.

Monetary Loss: $15.

Preferred solution: Let the company propose a solution.

I liked: Diversity of products, Quick delivery.

I didn't like: Customer service, No guaranty, No refund, No answer to email.

Had an Experience with 409shop?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

SharkNinja - Shark Product Quality & Reliability - Shark Floor Steamers SharkNinja "Dear Mr. Mark Rosen (aka Mark Rosenzweig) I’m writing to you today after I saw you purport on a Shark television commercial this past holiday season that Shark products are..." Read more Brinkmann - Rust grill Brinkmann "I bout the bbq 2 years ago and the grill already rust i am so desapoint because i paid more them 350.00 for gift to my father and i am..." Read more Swagway - Buyer Beware! Swagway "I bought a brand new (or so I thought) X2 on 12/8/16 straight off of the company website. It was a promo deal that included the board and bag. When..." Read more Samsung Electronics - Samsung 78 curved TV 4KUHD Samsung Electronics "I purchased A 78 inch Samsung TV on 4/1/2017 from HHGregg. HHGregg stated that all sales were final but Samsung offered a one year warranty. This TV was a floor..." Read more Victor Law Center Pa - GOOGLE HAS BEEN ONE THE GREATEST GIFTS FROM OUR CREATOR Victor Law Center Pa "FROM THE DAY I PASSED THE STATE BAR GOOGLE HAS AND CONTINUES TO IMPROVE BUSINESSES AND PERSONAL LIVES ON PLANET EARTH. VICTORLAWCENTETS.COM TOPCREDITDEBTSOLUTIONS.COM ORPHANSFOUNDATION.ORG ALLLEGALDOCUMENTS.COM OWE THEIR SUCCESS TO GOOGLE..." Read more Victor Law Center Pa - DOES BANK OF AMERICA RECEIVE $$ REFERRALS FROM BOOSTABILITY Victor Law Center Pa "VERY FEW BUSINESS CEO COULD COME WITH ONE SINGLE REASON WHY BANK OF AMERICA WOULD ALLOW BOOSTABILITY A COMPANY FRANKLY LESS THAN ONE PERCENT OF FLORIDA BAR ASSOCIATION MEMBERS EVER..." Read more Rodan and Fields - LASH BOOST - Consumers Beware!! Rodan and Fields "Curious- why does last boost contain lye? And people put this on their eyes! ("Sodium hydroxide"- NaOH).... Although caustic soda is not a systemic toxin, it is however extremely corrosive..." Read more Michelin Tires - DON'T COUNT ON MICHELIN 70,000 MILE TIRES TO ACTUALLY LAST 70,000 MILES: Michelin Tires " This is what happened to my Michelin 70,000 mile tires at about 57,000 miles, causing me to have to replace tires on a trip to Florida. The back tires..." Read more