Malmoe, Skane
100% full Resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Update by user Jul 21, 2016

Hola,toma mucho tiempo hacer una reclamacion,no responden a tus email.Te obligan a tomar contacto *** Paypal para hacer una reclamacion,quieren que envies el producto de vuelta a Hong Kong para antes examinar el producto y devolverte tu dinero pero tu tienes que pagar el envio del paquete que es muy caro y ridiculo y no les importa se un cliente antiguo.

Lo bueno es que sus envios son muy rapidos,por lo general todo funciona sin problemas y tienen mucha variedad de productos

Original review posted by user Jul 20, 2016

Compre un walkie talkie de la marca Pofung/Baofeng UV-6R el dia 18 de Junio del 2016,despues de mas de 1 semana recibi el equipo,muy rapido el envio.Anteriormente habia hecho 3 compras en esta tienda y cliente desde el 2013.

El transceiver llego defectuoso,despues de enviar tres email tuve que contactar a Paypal ya que no recibia respuesta a mis email.Envie videos y me dijeron que todo estaba bien,a pesar de mis correos y videos enviados explicando el problema

Ahora querian que les enviara el equipo de vuelta y yo le explique que enviarlo alli cuesta mas de 30 Euros.

Al final no te recomiendo esta tienda,no es seria,no hay servicio al cliente,no es serio,al parecer no entienden Ingles y te responden solo *** frases cortas.Te recomiendo hagas un reclamo a Paypal para que te ayuden.No recibi ninguna compensacion,ni recambio y no hay garantia.


Clarence Diaz R

Order No: 331873

Reviewer is in unhappy mood. This person is quite happy with diversity of products and quick delivery and stated that there is a room for improvement of customer service and no guaranty. Please immediately contact the author of this review to discuss damaged or defective of pofung uv-6r radio and associated monetary loss in the amount of $15. 409shop needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned pofung uv-6r radio in their reviews. You may find this information helpful for further shopping at 409shop. You can also consider other company suggested by the author: Focalprice.

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