Malmoe, Skane
100% full Resolved
3.8
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Update by user Jul 21, 2016

Hola,toma mucho tiempo hacer una reclamacion,no responden a tus email.Te obligan a tomar contacto *** Paypal para hacer una reclamacion,quieren que envies el producto de vuelta a Hong Kong para antes examinar el producto y devolverte tu dinero pero tu tienes que pagar el envio del paquete que es muy caro y ridiculo y no les importa se un cliente antiguo.

Lo bueno es que sus envios son muy rapidos,por lo general todo funciona sin problemas y tienen mucha variedad de productos

Original review posted by user Jul 20, 2016

Compre un walkie talkie de la marca Pofung/Baofeng UV-6R el dia 18 de Junio del 2016,despues de mas de 1 semana recibi el equipo,muy rapido el envio.Anteriormente habia hecho 3 compras en esta tienda y cliente desde el 2013.

El transceiver llego defectuoso,despues de enviar tres email tuve que contactar a Paypal ya que no recibia respuesta a mis email.Envie videos y me dijeron que todo estaba bien,a pesar de mis correos y videos enviados explicando el problema

Ahora querian que les enviara el equipo de vuelta y yo le explique que enviarlo alli cuesta mas de 30 Euros.

Al final no te recomiendo esta tienda,no es seria,no hay servicio al cliente,no es serio,al parecer no entienden Ingles y te responden solo *** frases cortas.Te recomiendo hagas un reclamo a Paypal para que te ayuden.No recibi ninguna compensacion,ni recambio y no hay garantia.

Atentamente

Clarence Diaz R

Order No: 331873

Reviewer is in unhappy mood. This person is quite happy with diversity of products and quick delivery and stated that there is a room for improvement of customer service and no guaranty. Please immediately contact the author of this review to discuss damaged or defective of pofung uv-6r radio and associated monetary loss in the amount of $15. 409shop needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned pofung uv-6r radio in their reviews. You may find this information helpful for further shopping at 409shop. You can also consider other company suggested by the author: Focalprice.

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